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Grail is an iOS app for collecting PSA-graded sports cards. You buy packs, reveal the card inside, and it joins your collection at market value. Buying a pack opens it immediately.

Common questions

How does the Grail wallet work?

Your wallet holds platform credit in US dollars. Credit is spent on packs in the app and can't be withdrawn — there is no cash-out path.

How do I know what's inside a pack?

Every pack publishes its hit rates, the cards in its pool, and the posted floor on the product page, before you buy. Pulls follow exactly those published hit rates, and every reveal is recorded on your account.

Where are my cards?

Every card you pull is a real PSA-graded card, and it's yours: ownership passes to you when your purchase settles. Grail holds the physical card for you. Your collection shows each card at its market value. Values update with the market and can move in either direction.

What are points?

Points are earned inside the app — a welcome grant, daily check-ins, referrals, and every pack purchase. Points can't be bought, sold or transferred, and they can only be used for the Rewards Pack.

How do I delete my account?

In the app, open Profile → Delete account. Deleting your account removes your wallet credit, cards and points, and it can't be undone — we can't restore them afterward. If you have questions about your credit or cards, email us before you delete. Some records, like payment and shipping records, are kept as our Privacy Policy describes. If you can't get into the app, email us from your account email and we'll handle it.

Something went wrong with a purchase

Email us with your account email (the address you use to sign in) and the date. Every purchase, reveal, and earn is recorded on your account, so we can trace what happened and put it right.